Front of House Restaurant Manager - Skanckebua

Bergstadens Hotel & Spa As · RØROS · Heltid

Are you a hands-on hospitality leader who sets the standard, inspires your team and believes exceptional service starts with making every guest feel seen? Hva vi ser etter Who are we looking for? We are looking for someone who: Has experience from restaurants, bars or hospitality, ideally with leadership responsibility Genuinely enjoys working with both guests and employees Leads by example and is comfortable taking responsibility Communicates clearly and creates a positive, professional team culture Has strong operational understanding and can maintain standards during busy services Understands the importance of both great hospitality and good financial results Enjoys developing people through training, coaching and follow-up Has an interest in food, cocktails, wine and quality products Is solution-oriented and sees possibilities rather than problems Arbeidsoppgaver The role You will have responsibility for: Daily operation of Front of House Leading by example and setting the standard for professionalism, attitude and service Creating a culture where every guest is seen, welcomed and genuinely looked after Ensuring the team takes ownership, finds solutions and works together Maintaining our Service Standards and ensuring they are consistently delivered Creating a positive, respectful workplace with clear expectations and strong communication Building strong cooperation between floor, bar and kitchen Staffing, scheduling and labour-cost control Maintaining high standards for food, drinks, cleanliness and presentation Training and developing the team in product knowledge, upselling and guest service Handling guest feedback professionally and proactively Driving sales and taking ownership of results, profitability and the overall guest experience Vi tilbyr What we offer You'll be joining a workplace where you have the opportunity to make a real impact on the restaurant and its continued development. We offer: A key leadership role with genuine responsibility for your operation Support from hotel management and other department leaders Support with recruitment, employee relations and operational challenges Support from maintenance, IT and other hotel functions The opportunity to contribute ideas and help shape how we work A workplace where strong performance and achievement are recognised Staff benefits and discounts across our hotel operations Most importantly, we want a manager who wants to build something with us, creating a strong team, a great atmosphere and a Skanckebua experience that makes guests want to come back.

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